The washing machine begins to work, at first everything goes fine, the washing machine fills the water., the washing process begins. But when switching on the spin, the drum of the machine starts spinning slowly about two to three minutes (and the time index to the end of the washing remained the same), and not having begun to spin stops. After that on the display of the washing machine displays error code e4 - load imbalance error when spinning the drum.
In the case if your washing machine Samsung have no display, then instead of error code ue e4 begins to glow temperature indicator 60 degrees and begin to blink all the indicators.
Deciphering error e4
Indication UE or E4 (error number e4 is more common in older Samsung washing machines) indicates an increased load of the drum of the washing machine on the rotation axis. Most often, these errors appear in the first, fifth or tenth minute of spinning, but may occur at other times after spinning.
Pay attention! The error e4 и code=4E are two different things, Code=4E means that there is a problem with the water intake system.
If even in this slow mode error e4 appears again, it means that there is definitely a malfunction. If no error appears, then you can solve the problem yourself.
Error e4 and ue - how to get rid of them yourself:
Let's look at the most frequent causes of error code ue and error e4, how to get rid of them we will consider below:
- Laundry imbalance. You probably put several small things and one big thing in the machine (for example, a bedspread and let's say some shirts or socks) or you put things different fabrics (for example, a jacket and cotton underwear). Due to this Samsung washing machine is not able to place things throughout the drum, thus leading to error e4 or ue. Try opening the washing machine and spread the items in the machine more evenly with your hands. If the e4 error appears again, try selecting a slower speed mode.
- Overloading.
What happens if the washing machine is overloaded? When the weight of things in the machine is more than the manufacturer's allowable weight, spin failure and ue error are quite common. Remove some of the items and turn the spin back on.. Things that you took out will have to be wrung out yourself or separately by turning on the spin mode.
- Underloading of laundry. Also can be the reason that the washing machine can not distribute things on the axis of the drum. In this case, take any two towels or things similar to towels, soak them in water, put them in the washing machine and re-start spin mode. Spin mode with a lower spin speed can also help.
- Control module failure. Try turn off the washer for about ten to twenty minutes and then turn it back on. This error is probably just a one-time glitch.
- Uneven surface. When your washing machine is placed on an uneven surface it will not be possible to distribute the load evenly, especially in spin mode and then the display will show error e4 or ue. With the help of adjustable feet you can set the washing machine level.
Probable causes of breakdowns:
The most frequent malfunctions that people encounter are presented in this table:
| Signs of the error | Probable cause of error | Repair or replace | Price (parts+machine service) |
| Washing machine does not spin and error code e4 appears on the display. The drum rotates only clockwise or counterclockwise, i.e. one way. | The control board, a chip that serves as the control center of the washing machine, does not work. | If the relay does not function (the drum rotates only clockwise or counterclockwise), the control module does not function, you only need to install a new relay.
If the control module processor is burned out (in this case the drum of the washing machine will not rotate at all or the engine of the machine will run at low or high speed all the time, in this case a complete replacement of the board is required. |
We repair - from 3850 to 5550 rub. Replacement - from 6950 rubles. |
| Samsung washing machine makes too much noise in the spin cycle when drum starts to spin. Things are not spinning, error code e4 appears on the display (as a combination of indicators if the washing machine is an old year of manufacture. Stains appear under the washing machine. Such a problem is often found in appliances with a long period of use. | Due to natural wear and moisture, the bearing begins to deteriorate. Possible black oil stains on the floor indicate a leaky gland that seals off the moisture to the bearing. | It is necessary to Replace bearing and gland. with new ones. | 4,500 to $66. |
| Samsung washing machine stops spinning the drum and appears error e4 immediately after starting the program.
Or the error ue e4 appears on the spin when Samsung washing machine attempts to gain momentum, and when washing, the drum sometimes spins with small jerks. |
Torn or split / Stretched drive belt..
If the belt is broken, the drum will not rotate at all. If the drive belt is cracked/stretched, the motor torque will not be uniformly transmitted to the pulley. Because of this, the tacho-sensor, which is responsible for the rotation speed of the drum, will not allow the washing machine to start spinning. |
The drive belt must be replaced. | from 2450 to 3950 rubles. |
| Samsung washing machine vibrates strongly during spinning, the washing machine squeaks, knocks and bumps, after that the error code e4 is displayed. | Failed one or more shock absorbers, which are needed to remove the vibration of the washing machine tank. Because of this there is imbalance of the drum during rotation. | It is necessary to replace all shock absorbers. | From 3450 to 4550 rubles. |
| Error e4 lights up when washing, spinning or rinsing. Washing machine shuts down program before error occurs. | The tacho-sensor, which is responsible for the rotation speed of the washing machine drum, is out of order. | The tacho-sensor must be replaced. | From 3550 to 4550 rubles. |
| The drum of the washing machine easily rotates by hand but does not rotate in any mode.
Or the washerdryer does not gain any spin when wringing. In both cases error e4 appears on the display. |
When the motor brushes wear outThe motor does not produce the necessary magnetic field of rotation. | The graphite brushes need to be replaced. | From $2,750 to $45 |
