You have loaded the laundry into the washing machine as usual and pressed "start", but after a few minutes you saw that your Samsung washing machine gives the code h1, h2, he1 or he2, instead of washing. Most often, this error is detected literally ten minutes after starting, but in rare cases, it may appear immediately after starting. Note, if you start the washing mode in cold water, the machine can give this error without stopping the washing.
Samsung washing machine generates errors H1, H2, HE1, HE2. What to do?
Most likely, with this error, the Samsung washing machine will not be able to boil water.
Please note! Error code h2 is not related to the message 2h, which shows the remaining washing time.
If your samsung washing machine has no screen, error h2 will produce an indication by flashing of all mode indicators and burning of temperature indicators 40 and 60 degrees, or Cold water and 60 degrees.
What this error means:
All code variations beginning with H indicate only one thing - The water heating is not working.It is either not working or it is too strong. For this reason, your machine does not stop washing in cold water mode, but in other modes it stops working as it should.
The error codes can be divided. Code h1 or he1 appears if:

- After the heating turned on, the water heated over 40 degrees for two minutes;
- The water temperature has exceeded the 95 degree mark.
We can conclude that this code gives us an indication of excessive water heating.
Error code h2 or he2 pops up if:
- After the heating is turned on, the water heats less than 2 degrees for ten minutes.
Clearly, this code indicates that there is no water heating.
Cases in which the error h1, h2, he1 or he2 can be eliminated with your own hands:
- Make sure that the power supply is working properly. Check to see if the cord or plug is damaged. Power should come from a separate outlet, not an extension cord.
- The problem may also be in the control box of the machine. You should try giving it a "rest". Disconnect power for a few minutes and then reconnect. This option may help if this is the first time the error has occurred.
- Check if the wires from the heating element to the control module are properly connected. This option should be considered primarily if you have disassembled the machine before the error occurred.
Possible violations to be repaired:
This table shows the most common malfunctions, in which the washing machine samsung gives an error beginning with the letter H.
Symptoms of the appearance of the error | Possible cause | Replacement or repair | Price of work and consumables |
Error code h1 on the Samsung washing machine appears after the start of the washing process. Washer overheats or does not heat water. The cold water mode of washing functions normally. Probably the apartment has blown the fuses several times. | The whole problem is a broken heating element. It may have burned out. | It is necessary to perform replace the heating element (heating element).. | Starting from 3200 to 49$. |
Error code h1 on the washing machine samsung appears after the start of the washing process. The washer overheats or does not heat water. | The problem is a broken temperature sensor. | It is necessary to replace the temperature sensor. If it is built into the heating element, you will have to replace the heating element. | Starting at $2,400, ending at $49. |
Error h1 or other beginning with the letter h, pops up not immediately. The machine does the washing before that, for about ten minutes. | The microchip, in other words, it is called the indication module, has exhausted its resource. | The solution depends on the complexity of the breakdown. It may be possible to repair the unit, but it may be necessary to replace it. | Repair - starting at $3,500, ending at $59.
Replacement - starting at $70. |
Error present intermittently, occasionally disappearing. | Broken wiring from heating element to control box. | Wiring should be replaced or the current wiring should be troubleshooted. | Starting at $1,500, ending at $29. |
Repair prices are given, and the cost of consumables is also taken into account. The total cost can be determined after diagnostics.
If you have not coped with the error h1, h2, he1, he2 on the washing machine samsung yourself, you should seek the help of specialists
During the conversation you will be able to choose the most convenient time for the arrival of a specialist, who will carry out free diagnostics and carry out quality and fast repair.