It happens that in the process of washing the machine stops working and the electronic display shows the code 5E, some see it as SE. In Samsung washing machines which are not equipped with a display, the 40°C temperature light turns on, and the indicators of all modes start blinking.
These indicators are typical when there is a problem water drainage. If, for various reasons, the washing machine cannot drain the water from the tank, it displays error 5E.
Your actions when the error code 5E appears on the monitor of the washing machine Samsung
Drainage system problems may be caused by a number of reasons, some of which can be corrected independently without involving specialists. First of all, it is necessary to forcefully drain the water in accordance with the instructions and free the drum from the laundry. Then it is necessary to perform the following actions.
- Checking the control module
It is necessary to reset the electronic controller of the Samsung washing machineby switching it off from the mains for 10-15 minutes. If there was an accidental failure of the control module, after switching on, operation will resume normally.
- Checking the contacts of the drain pump
If the washing machine has been exposed to external influences - moved or transported, it is likely that between the drain pump and electronic controller wires connection is broken and it may be enough to correct them by pressing tightly at the point of contact.
- Checking the Drain Hose
The drain hose in the washing machine should not have kinks. It is necessary to install it So that they can not arise during operation. This is especially true for long hoses, they are more difficult to fasten rigidly in the correct position. Also the hose should be checked for blockages.
- Checking the drain filter
To remove a possible clog, you need to flush the drain filter. It is located in the hatch, located usually in the lower right corner on the front of the washing machine. The filter is unscrewed counterclockwise and then removed. In this case, a small amount of water flows out of the formed hole, this is normal.
- Checking the place of connection to the sewer
It is necessary to check and flush the siphon, through which the drain hose is connected to the sewer system. Perhaps the problem lies in the sewer itself. This can be checked by disconnecting the drain hose from it and directing it into a container such as a bathtub, basin, etc. If when you turn on the machine it will work and drain water, then it is working and you need to clean the sewer.
Calling a professional for Samsung error
There is a number of breakdowns which repair with subsequent guarantee can be carried out only by the expert. Below, in the table, there is a list of possible causes of error 5E and prices of works on their elimination.
| Signs
error appearance |
Possible cause of error |
Necessary actions |
Repair cost including spare parts, RUR |
| No water drainageNo spin, code 5E on the display |
Pump breakage. This is the most common failure. Statistically, in nine cases out of ten the pump, which pumps out water, fails. |
Replacing the pump | 3500-5600 |
| Washing stopped with water in tank, error 5E appears | Failure of control controller, which is responsible for all processes occurring during operation of appliance.
|
Repair of the chip or replacement of the control module if the failed parts cannot be replaced by soldering.
|
3900-5600 - repair
From 7100 - module replacement
|
| Water not draining, the display of the washing machine Samsung shows 5E | The problem associated with clogging the drain spigot, in which with dirty water gets all the foreign objects from pockets of clothes, buttons, money and other things. | Dismantling and cleaning the drain plug | 1400 -2600 |
| Error code SE on the control panel, no drain | Damage to the wiring at the pump connection to the control controller. It can be caused by breakage during transportation or damage by pets or other pests.
|
Replace the wires if the connection can't be rewired properly
|
1600-3000 |
Please describe your problem, the exact model name of the washing machine and leave your contact information.
The expert will arrive at your chosen time from 9.00 to 21.00, will identify the cause of the problem, calculate the cost of repairs given your model of washing machine Samsung and make all necessary work to eliminate the error 5E. In case of your refusal of repair call of the expert is not paid.
