Kandy washing machine errors: all the error codes

Most washing machines produced today are equipped with a self-diagnostic function.

The Candy model is also equipped with a self-diagnostic device and when an error occurs, it sends information to the owner on the display.

Each error is coded, and knowing the value of the code, you can quickly deal with the fault or contact the service center for assistance.

Candy washing machine error codes

For machines with display

Е01 - Trouble related to the washing machine hatch lock (UBL). The cause may be in the wiring, in the blockage of the door or in the incorrect operation of the electronic controller.

Or perhaps the kandi washing machine gives an error simply because of jammed clothes, which does not allow the hatch to close tightly.

Е02 - The error indicates insufficient water in the tank or on the contrary - more water in the tank than is needed to run the program. The reason may be either a clog in the hose or a broken filling valve. It is possible that error E02 in the candy washing machine indicates a broken water sensor and its pipe, or maybe the controller is broken.

Е03 - Informs about poor water drainage or there is no drainage at all. It was affected by a faulty pump, or maybe the pressostat is not working properly and gives the washing machine false signals.

When the washing machine kandi gives error e03, then you should first check the drainage system, because it too can cause failure, along with clogged pipes and filter.

Е04 - signal of a large amount of water in the tank. The problem with the filling valve is not excluded. The signal appears on the display after 3 minutes without fixing the problem. The reason is in the fill valve, which has not worked and the water has not stopped pumping after the corresponding signal. This is also indicated by a failed controller.

Е05 - The problem with water heating. The characteristic error for the breakage of the heating element (TEN), as well as its wires and contacts. The controller is also responsible for heating, as well as the temperature sensor.

You will need a multimeter to help you determine the resistance.

The working value should be 20 ohms at room temperature. When error e05, the candy washing machine asks to pay attention to the motor and check the voltage and resistance. Both units (indication and control unit) must be in normal working order.

Е07 - Error in motor operation. The machine tries three times to start the motor and then gives error 07. The reason is the tacho-generator is broken and it is possible that the core of the tacho-generator is broken or has collapsed.

Е09 - The electric motor has failed and the shaft stops rotating. Triac fault or a problem with the control module.

For machines without display

How to recognize the error?

If there is no display then information is given by the blinking lights. The error can be recognized by the number of flashes. There will be a pause of 5 seconds between the bursts.

It is a handy function. It will be useful not only for the owner of the machine, but also for the repairman.

Error Codes

• 0 - The control module does not work correctly.
• 1 - Problem with the machine door locking. Possibly contacts or wires are loose.
• 2 - Water is not poured, or poured, but not fast enough.
• Check if the water tap is open and what the water pressure is. The problem could be caused by the fill valve or the water level sensor.

• 3 - After running the program, the water does not drain. Drain pump is responsible for this, so the fault should be looked for there. It is worth checking its contacts and filter with pipes.
• 4 - Large amount of water in the tank. Perhaps the cause is in the level sensor or the wires are out of order, or maybe the filler valve is jammed.
• 5 - Short circuit or breakage of temperature sensor.
• 6 - Problems with EEPROM memory. The control unit is responsible for it.
• 7 - Engine malfunction, most likely jammed.
• 8 - Tachogenerator malfunction.
• 9 - Triac fault in the motor.
• 12, 13 - data transfer between the modules is interrupted, which is possible if the connection is broken.
• 14 - failure of the control unit.
• 15 - program failure.
• 16 - Heater element breakage.
• 17 - Incorrect information from tachogenerator.
• 18 - Control box breakage and problems with electric network.

How to be sure that your washing machine has the above-mentioned board? Simple. If the model name has CO, COS, GOF (Fuzzy) Candy GO, SMART (Fuzzy), then it is under Cuore control.

Diagnosis

To diagnose the machine you need to:

1. Set the switch to OFF, with the drum empty.
2. Find on the left the first button of the additional function, press and hold the switch to the second position, basically it is the temperature of 60 degrees Celsius.
3. Wait for 5 seconds, all indicators should light up and only then release the auxiliary function button and press "Start".

If this does not work, repeat these steps with another auxiliary function button.

1. The machine draws 6 liters of water through the powder and prewash compartment.
2. It pauses and starts the heating element.
3. Draws in water.
4. Starts the drum.
5. Pause again (4 seconds).
6. Water intake and drum running simultaneously.
7. Pump check with full drainage.
8. Spinning program starts.

The diagnosis is completed. All indicators should illuminate when finished.

Tips for all machines

There are errors common to all machines. At first glance they are trivial, but often problems arise precisely due to carelessness.

1. The washing machine does not turn on. You need to check whether the machine is connected to the socket and make sure that there is electricity throughout the house.
2. Large amounts of foam. Check to see if the hand wash powder has been accidentally poured.
3. Water not entering the drum. It is worth checking whether the delayed start is on.
4. No water draining or spinning after the program is finished. Probably set in modes: no spin, no water drainage or light ironing.
5. Indicators are illuminated randomly.. The washing machine needs to be restarted by switching it off for 2 minutes.
6. Large vibrations during operation of the machine.. Is the appliance standing correctly? It is possible that the drum is overloaded.